Need to know
Frequently asked questions.
Everything customers need to know before ordering, from delivery to returns.
01 How does hiring work?
Choose your dress, event date and hire duration, then complete checkout. We'll prepare your order and send it ready to wear.
02 How long can I hire a dress?
Choose between a three-night or six-night hire period when booking your dress.
03 Do you ship Australia wide?
Yes. We offer express shipping Australia wide so your look can come to you.
04 Is dry cleaning included?
Yes—professional dry cleaning is included. Simply return the dress after your event and we'll take care of the rest.
Still unsure?
We're here to help with sizing, dates and styling advice.