Shipping policy

Postage

All postal hires are sent via Express Post Australia-wide.

Tracking will be provided once the parcel has been lodged.

Postal and courier delays are outside the control of Her Hire Society. Refunds or store credits are not provided for delays caused by the postal service.

If your parcel is carded or redirected for collection, it is your responsibility to collect it in time for your event.

When returning your hire, you must send Her Hire Society a photo or confirmation of your return tracking receipt immediately after lodgement.

Failure to Express Post the return or provide tracking may result in late fees and/or charges relating to the garment.

If the parcel is lost due to incorrect return postage or because it was placed in a regular post box rather than correctly lodged, you may be liable for the full RRP of the garment.