Marisol Off-Shoulder Maxi Wheat

1. Agreement

By paying for your hire, you confirm that you have read and accepted all Her Hire Society Terms & Conditions.

Failure to follow the agreed terms may result in additional fees or a breach of the hire agreement. Please ensure you understand all terms before making your booking.

Customer = the person hiring the garment.
Hire date = the day the garment is collected, delivered or posted.
Metropolitan area = suburbs defined as Metro by Australia Post.

All garments must be handled with care. Please take extra caution around fake tan, perfume, makeup, food and drinks.

2. Bookings

Bookings are only secured once full payment has been received.

Garments will not be collected or posted until payment has been confirmed.

Once a garment has been secured for a particular date, it cannot be swapped for another style or date.

If you book the incorrect date, it is your responsibility to notify Her Hire Society immediately. Changes are not guaranteed.

3. Rental Period

The standard rental period is 4 days for local pickup.

For postal hires, the garment must be Express Posted back the next business day after your event.

Returns must be lodged over the counter. Returning an item using regular post or placing it in a post box may be considered a breach of the hire terms.

Late returns may incur a fee of $15 per day or the cost of the next missed hire.

If a late return results in the next customer missing their booking, you may be liable for the cost of that hire.

Failure to return an item may result in you being charged the full RRP of the garment.

4. Postage

All postal hires are sent via Express Post Australia-wide.

Tracking will be provided once the parcel has been lodged.

Postal and courier delays are outside the control of Her Hire Society. Refunds or store credits are not provided for delays caused by the postal service.

If your parcel is carded or redirected for collection, it is your responsibility to collect it in time for your event.

When returning your hire, you must send Her Hire Society a photo or confirmation of your return tracking receipt immediately after lodgement.

Failure to Express Post the return or provide tracking may result in late fees and/or charges relating to the garment.

If the parcel is lost due to incorrect return postage or because it was placed in a regular post box rather than correctly lodged, you may be liable for the full RRP of the garment.

5. Garment Care & Damage

Her Hire Society handles all standard garment cleaning.

Do not attempt to wash, dry clean, spot clean or otherwise clean the garment yourself.

Additional cleaning fees may apply where excessive cleaning is required.

If damage occurs and the garment can be repaired, you may be liable for the cost of the repair.

If the garment is damaged beyond repair, you may be liable for the full RRP of the garment.

Any alterations to garments, whether temporary or permanent, are considered damage.

If you notice any damage or faults before wearing the garment, you must notify Her Hire Society immediately. Failure to do so may result in you being held responsible for the damage.

6. Local Pickup

Local pickup is available from Maroochydore, Sunshine Coast, by arrangement.

Pickup details and the collection address will be provided once the booking has been confirmed.

Garments must be collected and returned within the agreed hire period unless otherwise arranged.

7. Try-Ons

Her Hire Society is currently not offering try-ons.

Customers are responsible for reviewing the garment size, fit information and any measurements provided before booking.

8. Contact & Acceptance

Local Pickup: Maroochydore, Sunshine Coast
Postage: Express Post Australia-wide

By completing and paying for a booking with Her Hire Society, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

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